Terms of Service

These Terms of Service ("Terms") govern your use of the TC Scales Agency website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Services

TC Scales Agency provides digital advertising and marketing services, including but not limited to Meta (Facebook and Instagram) advertising management, email marketing via Klaviyo, AI automation, and creative strategy ("Services"). The specific scope of Services for each client is defined in a separate Service Agreement or Statement of Work.

2. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others. You may not:

• Use the website in any way that violates applicable laws or regulations
• Transmit any unsolicited or unauthorized advertising material
• Attempt to gain unauthorized access to any part of our website or systems
• Engage in any conduct that restricts or inhibits others' use of the website

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of TC Scales Agency and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

Ad creative, copy, strategies, and materials developed specifically for a client engagement are governed by the terms of the relevant Service Agreement between TC Scales and that client.

4. Client Engagements

Clients engaging TC Scales for advertising services will enter into a separate Service Agreement that governs the specific terms of the engagement, including scope of work, fees, payment terms, intellectual property ownership, and termination provisions. These Terms of Service apply to use of this website and do not supersede any signed Service Agreement.

5. Disclaimers

Our website and services are provided "as is" without warranties of any kind, either express or implied. While we work diligently to achieve results for our clients, we cannot guarantee specific advertising outcomes, as results depend on many factors outside our control including platform algorithm changes, market conditions, and client-side variables.

6. Limitation of Liability

To the maximum extent permitted by law, TC Scales Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability to you shall not exceed the amounts paid by you to us in the three months preceding the claim.

7. Indemnification

You agree to indemnify and hold harmless TC Scales Agency and its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of our website, your violation of these Terms, or your infringement of any third-party rights.

8. Third-Party Platforms

Our services involve operating on third-party platforms (including Meta, Klaviyo, and others). Use of those platforms is subject to their respective terms of service. TC Scales is not responsible for changes to third-party platform policies, features, or pricing that may affect campaign performance or costs.

9. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by updating the date at the top of this page. Your continued use of our website after such changes constitutes acceptance of the updated Terms.

12. Contact

If you have questions about these Terms, please contact us at:

TC Scales Agency
Email: TCScales.Agency@outlook.com