What do I need to provide to get started?
Not much. Access to your ad accounts (we can set them up if you don't have them), your brand assets (logo, colors, any existing copy), and a clear description of your offer and ideal customer. We handle the rest — research, copy, creative strategy, build, and launch.
How often do we communicate?
You get a weekly performance report every week. On Launch and Scale plans, you have direct email access to Tyler. Scale clients also get a monthly strategy call. There are no account managers or support tickets — you talk directly to the person doing the work.
What happens if results are slow?
We'll tell you directly, explain why, and show you what we're testing to fix it. Slow results in month one are normal — it's a data collection phase. If something isn't working by month two, we change the creative strategy, audience, or offer angle. We don't hide behind vanity metrics.
Can I pause or cancel?
After the 3-month minimum, it's month-to-month with 30 days notice. We don't do auto-renewal traps or retention calls. If you want to pause, we'll pause — and you keep everything we've built. We'd rather earn your continued business than lock you in.
Do you work with businesses already running ads?
Yes — and often those are our best engagements. You've got data to work with. We'll audit what's running, identify what's bleeding budget, restructure the account, and build from there. Prior ad spend isn't wasted — it's a head start.
What platforms and tools do you use?
Meta Ads (Facebook/Instagram) for paid traffic, Klaviyo for email and SMS, and custom AI agents for monitoring and reporting. For websites, we build in clean HTML/CSS or integrate with your existing CMS. We're platform-agnostic — we use whatever gives you the best results.
Do you sign NDAs or contracts?
Yes to both. We sign a standard NDA at the start of any engagement — your business data, strategy, and competitive intelligence are completely confidential. The service agreement outlines deliverables, timelines, and terms clearly. No surprises in the fine print.
What if I only want one service — just ads, or just email?
We can have that conversation. The retainer plans are structured as integrated systems because that's how results compound — ads + email + funnel outperform any single channel alone. But if you have a specific scope in mind, book a call and we'll figure out the right structure for your situation.